State Farm® Insurance Agent Jerry Patton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fago Zanks
May 1, 2026
"Evelyn was super helpful & respectful! Got me an amazing deal on insurance! I strongly recommend her she is definitely there to help!"
"Thank you for your feedback! We're glad to hear that Evelyn was helpful and respectful in securing you a great insurance deal. Your recommendation means a lot to us. "
Jayden Shreve
April 29, 2026
"Amazing services from Lisa Georgie Peacock very helpful and very kind was very informative about everything going on and just an overall pleasant experience I look forward to continuing my business with Jerry Patton State Farm"
"Thank you, Jayden, for sharing your experience with Lisa. We're glad to hear she was helpful and informative during your visit. We look forward to continuing to serve you."
Todd Gross
April 29, 2026
"Great customer service provided by Lisa! I have always had a positive experience with Jerry Patton's State Farm office."
"Thank you, Todd, for your kind words about Lisa and our team. We're glad to hear you've consistently had positive experiences with our office. Your support means a lot to us."
Dan Byrne
April 19, 2026
"Jerry Patton and State Farm's Insurance are the reason insurance attorneys thrive. I paid my six month auto premium but received numerous additional bills during this period. Jerry Patton said that he would take care of these additional payments, but when the insurance was canceled all Jerry Patton could suggest is that we meet. Beware of slick salesmen that offer a smile and a handshake rather than service and responsibility."
"Hi Mr. Byrne, I’m sorry to hear how frustrating this experience has been—that’s never the impression we want to leave. We did have several back-and-forth conversations to address the billing concern, and I want to restate clearly what occurred so there’s no confusion. The additional one time billing you received was tied to the cancellation of your home policy per your request. Once that policy was removed, the auto/home multiline discount was also removed by underwriting, which resulted in an adjusted premium on your auto policy. At no point was our intent to leave this unresolved. In fact, I offered to meet with you in person so we could review your billing history together line-by-line. In my experience, that face-to-face approach helps bring clarity to situations that can feel confusing over email alone. Your auto policy remains in force through the date we previously communicated, so there is still time to review everything and make sure all questions are fully answered. I would genuinely welcome the opportunity to sit down with you, go through the details, and ensure you feel confident in what happened. Please call our office—we’re here to help. Thank you, Jerry "
Adam Halpern
April 6, 2026
"I highly recommend Jerry Patton and his team for anyone looking to review or secure insurance coverage. Jerry and his staff are incredibly kind, responsive, and professional throughout the entire process. They took the time to carefully review our policies, explain options clearly, and ensure we had the right coverage in place without unnecessary complexity. Their communication was prompt and thorough, and they made what can often be a confusing process feel straightforward and manageable. What stood out most was their attention to detail and genuine care in making sure everything was handled correctly. You can tell they prioritize long-term relationships and client trust. If you're looking for a knowledgeable and dependable team to guide you through insurance decisions, Jerry Patton and his staff are an excellent choice."
"Thank you, Adam, for your thoughtful review and recommendation. We're glad to hear that our team's attention to detail and clear communication made your insurance process straightforward. Your trust in us is greatly appreciated. Best regards, Jerry Patton - State Farm Insurance Agent"
Roger Wittler
April 1, 2026
"Excellent customer service! My previous insurer canceled my policy because my bushes were to close to the house? Jerry Patton's office got me a new policy almost immediately! Thank you all!"
"Thank you, Roger, for your kind words! We're glad we could assist you quickly and efficiently with your new policy. If you need anything else, feel free to reach out. "
Sharon Dillingham
March 30, 2026
"I spoke with Shane at Jerry Patton, State Farm Insurance and what a blessing they were. I moved here from KY and have always had State Farm Insurance on my home and cars. I've always been so happy with their service. Absolutely no problems. I can tell by how Shane helped me that this will be the best place for me to have my insurance. I'm older and was given extra help understanding how to do this on the computer. Thank you, thank you Shane. You are a blessing to your employer and customers."
"Thanks so much for the amazing review, Sharon! We really appreciate your support here in Albuquerque . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Loren Ketai
March 27, 2026
"We have had several State Farm agents over the years, but the Staff and Service at Jerry Patton's agency is hands down the best. There is always someone available to help, and if they can't answer your question right away, get back to you in a timely manner. For instance, Lisa P was able to work through changing our car insurance over to our new vehicle within just a few minutes today. Without her skill and efficiency we might have spent the rest of the day at the dealership, rather than back home with our new car."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Jerry Patton’s Team."
Matthew Sidmore
March 16, 2026
"Jerry is an experienced agent with the utmost care for his clients. I cannot suggest Jerry enough to take care of all your Insurance needs!!"
"Thank you, Matthew, for your thoughtful review! We're glad to hear that our experience and dedication have made a positive impact on your insurance needs. Your recommendation means a lot to us. "
Mike Mason
March 12, 2026
"Lisa,Help me with my Isuzu i290 to get the plan I needed.Thanks again Lisa"
"Thank you, Mike, for your feedback! We're glad Lisa could assist you with your plan. If you need anything else, feel free to reach out."
Chris
March 9, 2026
"I had been wanting a new insurance agent, someone I could truly trust who had my best interests in mind. Jerry is the husband of an acquaintance of mine and contacted me when he opened his office. He is the answer to my insurance agent prayers! I have received the best service from Jerry and his team. Not only would I trust Jerry with my life, I've entrusted him with taking care of my mother's insurance needs. She is completely satisfied as well. I can't recommend him highly enough. You can't go wrong with doing business with Jerry!"
"Thank you, Chris, for sharing your experience with our team. It's great to hear that both you and your mother are satisfied with the service. Your trust and recommendation mean a lot to us. "
David A
March 6, 2026
"Lisa is the best! Very helpful and knowledgeable at Jerry Pattons office!"
"Thank you, David! We're glad to hear that Lisa's helpfulness and knowledge made a positive impact on your experience at our office. We appreciate your feedback and support."
john flynn
January 28, 2026
"After 8 years with another company, I switched to State Farm. I worked with Lisa Georgie Peacock at the Jerry Patton Agency in Albuquerque, NM. As a retired Managing Partner of a major Insurance and Financial Services company, I found Lisa to be top notch. Efficient, friendly and patient. I would be proud to have her in any agency I have owned or managed."
"Thank you for sharing feedback regarding the experience you encountered with Lisa at Jerry Patton State Farm. We look forward to a long term relationship with you as you home and auto insurance needs evolve."
Patricia Gonzales
January 23, 2026
"Mr. Patton is a very professional individual that goes above and beyond to help serve people. I highly recommend him for all of your insurance needs."
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
Cobrasnake 159
January 22, 2026
"Had a great experience with Shane, really helpful with vehicle insurance and renters insurance. Thank you so much"
"Thank you so much for your 5 star Google review of the experience you had with Shane at Jerry Patton State Farm."
Justin Thompson
January 21, 2026
"Jerry is an awesome person, and truly cares about his clients. Highly recommend!"
"Thank you, Justin, for your kind words and recommendation! We're glad to hear that our dedication to our clients made a positive impact. Your support means a lot to us. "
Dale Robinson
December 29, 2025
"I called Jerry Patton’s State Farm office and he worked on a new home and auto policy quote for me directly. Saved us several thousand dollars on bundled coverage. Office staff were also quite friendly, knowledgeable, and efficient."
"Thank you Dale for your 5 Star Google review. The team and I at Jerry Patton State Farm appreciate you! We look forward to a long term relationship serving your home and auto insurance needs."
Vicki Mora
December 3, 2025
"I appreciate the reliable and professional services provided by Jerry and his team. We transferred to his State Farm Agency following a prior Agent who was closed due to inefficiency and customer dissatisfaction. What an improvement it has been the past six years. Most recently it led to a premium decrease. Insurance is paramount to our ability to secure a lifetime of asset building. We are fortunate that inefficiency from another agency led to our buying insurance products from Jerry’s office."
"Thank you, Vicki, for your kind words and for trusting our team with your insurance needs. It's great to hear that you've experienced such positive changes and a premium decrease since joining us. We're grateful to have you as part of our State Farm family."
Lizzy Muah
December 3, 2025
"Jerry has been a great help with all my insurance needs recommend 10 out of 10!!"
"Thank you, Lizzy, for your kind words and recommendation! It's great to hear that we have been able to assist you with your insurance needs. We appreciate your support and look forward to continuing to serve you."
Mary McCulloch
November 24, 2025
"Has always been helpful and professional"
"Thank you, Mary, for your kind words and the 5-star rating. We're glad to hear that you've found our service helpful and professional. If there's anything else we can assist you with, feel free to reach out."
Vicki Stetson
November 19, 2025
"Lisa, with Jerry Patton’s office has been remarkably helpful while I have had an issue with my auto payment. Over the course of a few weeks, I have needed to speak with her regarding this and she has always been kind, pleasant, professional and through. She has followed up until the problem was resolved and I sincerely appreciate her!"
"Thank you, Vicki, for your kind words about Lisa's assistance with your auto payment issue. We're glad to hear that her professionalism and dedication made a positive impact. Your feedback is greatly appreciated."
consuelo Abeyta
November 18, 2025
"Lisa Peacock is amazing!! Wonderful personality and above and beyond customer service !"
"Thank you, Consuelo, for your kind words about Lisa. We're glad to hear she provided you with exceptional service. We appreciate your feedback!"
Van
October 29, 2025
"Jerry Patton was my agent for less than 3 months. I felt like I had to call him non stop because my insurance was listed as invalid with the MVD and my registration was suspended and then revoked. This whole time, I believed Jerry was submitting the proof of insurance and some error was happening, and that he was really working on it. Well today, we got a resolution. He submitted the proof of insurance. For the first time. My insurance is now listed as valid. My vehicle registration status is active. All Jerry needed to do was make one phone call, or send one email, or mail one proof of insurance. Jerry says “ We are doing our best to help you clean up the account that landed in our office”. When I pointed out he had done nothing other than fail to complete one task for over two months, Jerry took offense and transferred me to a different agent. Good luck Jerry Hi Jerry, I thought I would respond to some of the inaccuracies I see in your response. The email I sent that contained “please just transfer me to the next agent” was after you had already threatened to transfer my account. My State Farm agent retired- over 10 years and I never met him and never had an issue. I was transferred to another agent and my registration was revoked due to “invalid insurance” and that agent also did not submit that insurance for 2-3 months until I complained and was transferred to you. You assured me that wouldn’t happen with you, but it did. As far as face to face meetings, we were waiting to resolve the “invalid insurance” before making any policy changes. Yesterday, when you suggested meeting, I agreed immediately. Obviously the meeting to discuss the invalid insurance was unnecessary as you did resolve that. Currently, I am a happy customer. All I ever asked you to do was validate the insurance with NM MVD/ IIDB. I think your ego has gotten in the way here. And finally, your last sentence is as untrue as the rest- you are no longer my State Farm agent and no longer able to assist me."
"Hi Van, thank you for sharing your feedback. I’m truly sorry to hear that your experience hasn’t met your expectations. When you transferred to my office, due to you not being satisfied with your other agents service, I invited you to come in to my office so we could review your account together and ensure everything was set up correctly. I extended the same invitation again today so we could go over the timeline of the work completed and the communications we had with the MVD on your behalf. You chose not to schedule that review on both occasions, and your response was “please just transfer me to the next agent”. The invitation remains open. My goal is always to help our customers understand their coverage and resolve any concerns as quickly and clearly as possible. If you would like to take me up on my offer, I am happy to assist anytime. Thank you, Jerry"
L Mac
October 27, 2025
"Very responsive, they do a careful job tracking rates & looking for discounts. We are loyal because they’re great!"
"Thank you, L Mac, for your kind words and loyalty. We're glad to hear that our efforts in tracking rates and finding discounts are appreciated. Your support means a lot to us."
Tim Shields
October 23, 2025
"Purchased a new house and had a great experience with Lisa. She was quick to respond and worked with the lender to ensure everything went smoothly. Happy to continue using State Farm for our home insurance."
"Thank you, Tim, for your kind words and for choosing us for your home insurance needs. We're glad to hear that Lisa was able to assist you effectively during your home purchase. We look forward to continuing to serve you. Take care!"